DevOps Service Manager

HRO Digital is an international company providing recruitment support within #Fintech, #Finance and #Banking market in EMEA. We connect the most innovative organizations with the best people in the market. We conduct systematic market research, which allows our Digital Teams to be a step ahead of the competition.

Currently we are looking for DevOps Service Manager to join one of the biggest banks in Cracow!

ABOUT THE PROJECT
Current business environments are extremely dynamic and demand innovation to deliver business values quicker while optimizing deliveries. Technology teams need to leverage on latest stack platforms like Cloud services and seamlessly integrate with legacy platforms to deliver with agility while not compromising on the service quality.

Increased complexity within the application landscape and evolving business demands requires responding to new requirements and deliver continuous changes.

DevOps Service managers will own the services Cross Functional Teams (CFT’s) deliver and ensure service quality is maintained. DevOps Service Manager will play a pivotal role within CFT in embedding DevOps Service Management practices

YOUR RESPONSIBILITIES
Incident Management
Problem Management
Infrastructure Patch Management
Capacity Management
Operational Data and Configuration Management
ITSA/LtO/NFR
Service Evergreen
Service Continuity
Access Control and Authorization
Audit Control
Operational Visibility

SKILLS & EXPERIENCE
DevOps
ITIL Operations / Service Management
Experience of working in agile, lean and cloud environments
Excellent relationship building and stakeholder management
Strong Web based application development and production support / service recovery experience (preferably in banking / financial domain)
Able to make trusted and unbiased judgements
Excellent analytical, problem solving and decision making skills.
Strong management ability, motivating IT employees
Strong ability to communicate effectively at both technical and managerial levels
Ability to work in fast moving, highly demanding digital service environment
 
We offer:
Stable job in professional team
Competitive salary - UoP or B2B contract
Interesting path of career in an international organization
Private health care, employees' benefits
Contact with top IT technologies available in the market
Ability to work from home (now 100%, after pandemic 1 - 2 days per week from the office) and flexible working hours
Parking few minutes away from the office
Relax room (with massage chairs and area for yoga/stretch), game room, bicycle racks in the underground garage and around the office, showers dedicated to cyclists
Casual dress code

HRO Digital is an international company providing recruitment support within #Fintech, #Finance and #Banking market in EMEA.

We connect the most innovative organizations with the best people in the market. We conduct systematic market research, which allows our Digital Teams to be a step ahead of the competition.