Technical Support Engineer

Polska

7000 - 17000 PLN

Poziom
Regular
Umowa
B2B
Wielko艣膰 firmy
1+
Pozosta艂o
Zako艅czono
Stack technologiczny
Java:
Junior
C++:
Junior
C#:
Junior
JavaScript:
Junior
Python:
Junior
Miasta
Tr贸jmiasto
Opis

About the role

As a Technical Support Engineer, you will combine your technical expertise and great communication skills daily. You will provide world-class support for our customers to deliver them the best customer experience. You will have exposure to many technologies and have the possibility to learn more about them.


Our Technical Support team works closely with our R&D teams, providing them insights from customers and suggestions for improvements in our product.


Desired skills & experience:

2+ years of related professional work experience, ideally in technical support.

Ability to analyze code written in languages such as Java, C++, C#, JavaScript, and Python.

Excellent English skills, both oral and written.

Experience in working with external customers n dealing with external customers.

Demonstrated problem-solving skills, structured approach, and accuracy.

Experience with fixing bugs.

Hands-on team player, proactive, a person of action.


You鈥檒l be responsible for:聽

Identifying problems and investigating issues directly with the customers (for example, via screen sharing).

Cooperating with R&D to suggest improvements, report bugs, and channel feedback from customers.

Attending training for new product features and technologies.

Continuously learning and exchanging knowledge with colleagues.

Wy艣lij CV
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