SUMMARY💰 100 - 130 PLN/h B2B
💰 12 600 - 15 600 PLN brutto UOP
📍 Kraków/ 100% Remote
💼 Senior
PROJECTYou will be part of the Global Digital Product Design Team responsible for reinventing the way our customers interact with our organization. Starting from our’s client engagement pages, going through our e-commerce and order management platforms to client support services. We are striving to build the most meaningful digital experiences for our customers. Our team is on a mission to transform the way we build products in our company. We are now expanding fast and would like to bring the best talents to help us strengthen our design practice with a committed and passionate focus on solving real problems for our customers.
YOU WILL
- Analyze and synthesize research results to develop actionable insights that will influence and drive both strategy and execution
- Develop user research and contextual design investigations to understand user behavior, pain points, needs and aspirations
- Be the evangelist for the user-centric approach by bringing other people into the process and providing education materials
- Translate and show your understanding of what research means for business ideas working closely with a cross-functional team of Digital Product Designers, Software Engineers, Product Managers, Data Scientists, and so on
- Conduct user research using a variety of qualitative and quantitative methods generating strategic insights and initiatives
- Mentor and develop user researchers to assure and improve research practice on an individual and community basis
- Manage stakeholder relationships at all levels and professionally handle challenging conversations
MUST HAVE
- 5+ years of solid experience conducting and analyzing UX research and being comfortable working in a fast-paced environment
- Excellent problem-solving and analytical skills - ability to understand and interpret quantitative and qualitative research findings within the context of the product/business transforming them into impactful recommendations
- Strong communication & presentation skills (written, oral and visual)
- Ability to work closely with cross-functional teams across the globe and to present information to all levels of the organization
- Intellectual curiosity – an initiative to dig into the who, why, where, what & how
- Curiosity about people, their behavior, and how they get along with mobile/digital products
- Advanced knowledge of software tools & applications for conducting usability research & testing and delivering impactful presentations
- Experience in working with Agile Development Teams and remote set-up
- Inherent interest in e-commerce & marketplace platforms and broadly in the consumer Internet & mobile space
- Ideally you have experience with B2C & B2B products
- Strong team player and leadership skills
- Fluent English - speaking and writing
OUR OFFER
- The budget is up to 130 PLN/h on B2B or 15 600 PLN on a standard work agreement
- Possibility to attend internal and external training
- Relocation package (4500 PLN total value), paid in three installments (1500 PLN per month)
- Referral bonus (2000 PLN total value)
- Benefits: Extended medical care (over 2000 medical facilities in Poland, 80 in Kraków) for you and your family; Multisport Benefit card; life insurance
- Remote work option
APLIKUJ
