🔍 Praca: eCommerce Merchandiser

Immoqee Sp. z o.o., based in Warsaw, has been in business since 2014. Our goal is to support the sales and customer service processes of our contractors, with whom we build lasting and long-term relationships. We provide comprehensive support services for HR, recruitment and training processes in this area. We are looking for candidates for a project implemented for our partner: SAMSUNG SDS - one of the most admired and innovative brands in the world. SAMSUNG SDS inspires and empowers a digital revolution with their cutting edge technologies and always strives for excellence.

KEY ACCOUNTABILITIES:
Operational:

Product registration and maintaining in Hybris
Price Updates
Promotions set-up, including vouchers
Product catalogue maintaining
Pre-order process set-up
Selected frontend content management - upselling
Implementing and maintaining new e-commerce features: Trade-In, SC+, etc.
Managing Enhanced Partner Programme stores
Requests documentation in Jira

Strategic:

Maximise, deliver, and optimise Samsung.com through effective merchandising, and tactical product management to increase conversion and sales.
Daily curation and maintenance of all the sites to ensure correct listing of products, offers and content to help customers find products/promos.
Liaise and work closely with key stakeholders to develop and test effective merchandising and tactical messaging that works together with UX and the overall customer journey.
Generate and share ideas to optimise merchandising and conversion performance across the sites using a data driven approach to support the activity.
Ensure all merchandising activity is correctly tagged in order to be able to report back effectively on the campaign and offer activity related to traffic, trends, CVR and sales.
When required, assist with optimisation and personalisation activity with the wider .COM team.
Monitor closely of what’s working/what’s not to make updates quickly and efficiently to ensure we’re trading the site to its full potential.

SKILLS NEEDED:
The criticality of this role is such that significant experience/evidence of being a change agent in the online merchandising operations space is fundamental. They will need to quickly deliver tactical change and in parallel build the strategic roadmap.

minimum two years of merchandising experience
minimum two year of ecommerce experience
Very good experience in identifying/delivering results and optimisation in a merchandising operations team.
Strong technical and excel skills.
Methodical with high attention to detail/processes and routines.
Ability to thrive and deliver in a challenging and exciting environment.
No support required in tasks execution

SUCCESS:

OTIF promotion and product update/upload execution
No errors in promotions setups
Number of requests closed during the week
Product availability accuracy
Customer feedback

TOOLS:

SAP
Hybris
Jira

EDUCATION:

Educated to degree level or equivalent.

We offer:

Ability to work in a hybrid or remote system
Contract with employee benefits package
Private medical care
MuliSport card
Group insurance
Work in a good atmosphere in a close-knit and ambitious team
Ongoing support from supervisors and teammates.
Opportunities for growth, clear career path

eCommerce Merchandiser

IMMOQEE