Immoqee Sp. z o.o., based in Warsaw, has been in business since 2014. Our goal is to support the sales and customer service processes of our contractors, with whom we build lasting and long-term relationships. We provide comprehensive support services for HR, recruitment and training processes in this area. We are looking for candidates for a project implemented for our partner: SAMSUNG SDS - one of the most admired and innovative brands in the world. SAMSUNG SDS inspires and empowers a digital revolution with their cutting edge technologies and always strives for excellence.
KEY ACCOUNTABILITIES
Operational:
- Product registration and maintaining in Hybris
- Price Updates
- Promotions set-up, including vouchers
- Product catalogue maintaining
- Pre-order process set-up
- Selected frontend content management - upselling
- Implementing and maintaining new e-commerce features: Trade-In, SC+, etc.
- Managing Enhanced Partner Programme stores
- Requests documentation in Jira
Strategic:
- Maximise, deliver, and optimise Samsung.com through effective merchandising, and tactical product management to increase conversion and sales.
- Daily curation and maintenance of all the sites to ensure correct listing of products, offers and content to help customers find products/promos.
- Liaise and work closely with key stakeholders to develop and test effective merchandising and tactical messaging that works together with UX and the overall customer journey.
- Generate and share ideas to optimise merchandising and conversion performance across the sites using a data driven approach to support the activity.
- Ensure all merchandising activity is correctly tagged in order to be able to report back effectively on the campaign and offer activity related to traffic, trends, CVR and sales.
- When required, assist with optimisation and personalisation activity with the wider .COM team.
- Monitor closely of what’s working/what’s not to make updates quickly and efficiently to ensure we’re trading the site to its full potential.
SKILLS NEEDED:
- The criticality of this role is such that significant experience/evidence of being a change agent in the online merchandising operations space is fundamental. They will need to quickly deliver tactical change and in parallel build the strategic roadmap.
- minimum two years of merchandising experience
- minimum two year of ecommerce experience
- Very good experience in identifying/delivering results and optimisation in a merchandising operations team.
- Strong technical and excel skills.
- Methodical with high attention to detail/processes and routines.
- Ability to thrive and deliver in a challenging and exciting environment.
- No support required in tasks execution
SUCCESS:
- OTIF promotion and product update/upload execution
- No errors in promotions setups
- Number of requests closed during the week
- Product availability accuracy
- Customer feedback
-
TOOLS:
SKILLS NEEDED:
- The criticality of this role is such that significant experience/evidence of being a change agent in the online merchandising operations space is fundamental. They will need to quickly deliver tactical change and in parallel build the strategic roadmap.
- minimum two years of merchandising experience
- minimum two year of ecommerce experience
- Very good experience in identifying/delivering results and optimisation in a merchandising operations team.
- Strong technical and excel skills.
- Methodical with high attention to detail/processes and routines.
- Ability to thrive and deliver in a challenging and exciting environment.
- No support required in tasks execution
SUCCESS:
- OTIF promotion and product update/upload execution
- No errors in promotions setups
- Number of requests closed during the week
- Product availability accuracy
- Customer feedback
-
TOOLS:
Apply by: https://immoqee.elementapp.ai/application/v2/ff2f3d3d-6879-413a-b358-3cba673ebb55/efbd26cb-b5db-4426-b70e-ea3f9541f42c?source=94fb8d48-239a-49a4-a6ad-2404a9efab2b