IT SUPPORT ANALYST (WEB)

Polska

10000 - 14000 PLN

Level
Regular
Contract
Contract of employment
Company size
1+
Left
Finished
Technology stack
PHP:
Nice to have
MS SQL:
Nice to have
MySQL:
Nice to have
ASP.NET:
Nice to have
Linux:
Nice to have
net:
Nice to have
Windows:
Nice to have
jvm:
Nice to have
Cities
Warszawa
Description
Immoqee Sp. z o.o., based in Warsaw, has been in business since 2014. Our goal is to support the sales and customer service processes of our contractors, with whom we build lasting and long-term relationships. We provide comprehensive support services for HR, recruitment and training processes in this area. We are looking for candidates for a project implemented for our partner: SAMSUNG SDS - one of the most admired and innovative brands in the world. SAMSUNG SDS inspires and empowers a digital revolution with their cutting edge technologies and always strives for excellence

PURPOSE OF THE JOB:

As part of the Systems Group of Samsung SDS Europe Ltd (SDSE), the main responsibility of the role is to provide Web Hosting service to the Samsung affiliates in Europe, Middle East, Africa and CIS.


KEY ACCOUNTABILITIES:

  • To provide technical guidance and support to Samsung on-line managers, marketers, promotion manager and webapps productive people
  • Web/WAS software installation, configuration & change management.
  • Release/Update program and build process to production and troubleshoot-out
  • Manage websites information and generate periodic reports
KEY LIAISONS:

  • IT managers and staffs in the Samsung affiliates of UK, Europe, Middle East, Africa and CIS.
  • Data Centre managers and staffs
  • SDSE Helpdesk
  • Third party engineers
  • Authorised suppliers

DIMENSIONS:

Maintain good and strong relationships with all key liaisons
No. of communication partners:  circa 3K
No. of Samsung Electronics European subsidiaries: 17+
EDUCATION:

Degree (BSC Hons) or equivalent & relevant experience in a similar role
SKILLS AND ATTRIBUTES: 

  • Experience in IIS, .NET, ASP, PHP, MS-SQL, Windows OS
  • Experience in Apache, Tomcat, JVM, MySQL, LINUX beneficial
  • Experience in Website development beneficial
  • Experience in Security administration
  • Experience in Docker, Container and Kubernetes
  • Experience in Devops, CI/CD including Jenkins and build process knowledge
  • Knowledge of database, applications, and web server design, implementation
  • Understanding of Firewall technology
  • Understanding of TCP/IP and related protocols
  • Network basic knowledge or experience
  • Must hold a full driving license and have own car for possible Emergency call outs
  • Must be eligible to work in the UK or hold a valid work permit
  • Ability to liaise with internal and external customers at all levels
  • Self-started, able to work under own initiative and proven ability to work
  • in a team-orientated environment

Excellent verbal and written communication skill are required
Well presented, professional and excellent analytical and problem solving skills
Willingness to work overtime and flexible hours during peak periods
Solid interpersonal and communication skills with ability to communicate and build rapport with colleagues, and clients
EXPERIENCE:

Minimum 2 years of Webhosting experience
Industry recognised associate-level+ cloud certifications, and minimum 6 months of Public Cloud hands-on experience
CHALLENGE:

Samsung SDS Europe Ltd is operating in a fast moving, challenging environment where processes and procedures are constantly changing. It is essential the incumbent keeps abreast of IT developments and evaluates the possible impact on business.
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